Indigenous Supports Manager, Ubuntu
“Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”
Reporting to Ubuntu Director, The Indigenous Supports Manager is primarily responsible for the management of a team of support workers and ensuring the day-to-day implementation of the Ubuntu vision. Knowing that our ultimate goal is to help families achieve the goals they have identified on their service plans so that we (family, service team, and the children) know that the children will be safe and that Children’s Services can close their file. Managers are responsible for overseeing, coaching, and leading a team of up to 7 staff including but not limited to: Family and Home Support Workers (FSW & HSW).
Partnership is at the heart of the Ubuntu Collaborative Service Delivery Model. This collaboration includes the children, youth, and families involved with Northeast / Clareview Edmonton Child & Family Services, Ubuntu and Children’s Services staff, community, and kin. The CSD Model upholds the importance of voice and choice of children, youth, and families. Ubuntu staff work to seek the root causes of family issues, are strengths based, critical thinkers, and advocates. Additionally, they actively utilize tools and evidence-based concepts to address the root causes of CS involvement, including wider determinants of healthy families, Signs of Safety model, the Wraparound approach, and various outcomes tools and measures.
“We stand with our clients, side by side, patiently and for as long as they want – a constant and consistent caring force”
Position Responsibilities
- Ensuring staff’s day to day practice reflects the Ubuntu model, Signs of Safety, cultural competency and a Trauma Informed Approach
- Using a strength based approach to ensure that staff complete required evaluation, data collection, and reporting as per accreditation standards
- Making sure staff wellness is prioritized to better support families
- Managing and coordinating caseloads, and ensuring 24/7 services. Including closure support. Participation in on-call support would be an expectation
- Play an active role in direct employee management (on/off boarding, supervisions, meetings, file audits, time sheets, expenses)
- Family Group Conferencing and Circle keeping
- Family finding, connecting with nations and leaders
- Cultivating strong collaborative relationships with the children, youth, and families we serve, North East Child and Family Services Neighborhood Centre staff, C5 Partners, Multi-disciplinary partners, including community agencies, foster parents, etc.
- Knowledge of and experience with Indigenous and multicultural communities, particularly how they have been impacted by the child welfare system
- Approving and processing financial expenditures to ensure that funding is allocated to achieve our intended impacts
- As required, managing key areas of practice and operations
- Other duties as required.
- BSCS is more than a workplace. It is a community where everyone helps and contributes to the whole, and there is an expectation that all employees will take part in events (during the work week and occasionally during weekends and evenings). This includes fundraising campaigns, running community meals, medicine picking etc.
Qualifications
- Diploma or degree in social services or related program, extensive related experience may also be considered.
- Minimum 2 years’ supervision/management experience, preferably in a family support program/service or working with families with multiple and complex needs
- Extensive knowledge and lived experience with Indigenous ways of knowing and being are essential to the role
- Police Check with the Vulnerable Sector
- Child and Youth Intervention Check
- Valid First Aid certificate or enrolled in a future course
- Valid Class 5 Driver’s License and access to a reliable vehicle
Why Work for Boyle?
- All work done positively impacts the community and its members!
- Access to Lumino Health, including Stress & Wellness support
- Employee activities and events throughout the year
- Various training initiatives, and development opportunities
Boyle Street Community Services (BSCS) is a values-driven organization that believes our clients are the experts in their own life. Your job will be to foster innovation with your team alongside our clients.
Clients, staff, and partners are vital members of the Boyle Street team, so we place emphasis on making sure that we address each other correctly by using preferred pronouns. We invite you to let us know how to properly refer to you and your pronouns as you explore finding a professional home with us.
The health and safety of our clients and staff is of the utmost importance to our organization. Per Boyle Street's COVID-19 policy, all new hires are required to be fully vaccinated with the third booster dose. Proof of full vaccination by means of immunization records from AHS, letter from a physician, or other health care provider is required prior to starting with BSCS.
Boyle Street Community Services aims to foster a work environment that is rich with Indigenous culture, teachings, ceremonies, and activities- as a reflection of the communities we serve and the land we reside upon.
Boyle Street Community Services is an equal opportunity employer. We value the diversity of the communities we serve and are committed to engaging and developing a diverse and inclusive workforce. Boyle Street Community Services welcomes applications from First Nation, Inuit, Métis, New Canadian, differently abled, and LGBTQ2S communities.